Privacy Policy

Commitment to personal information protection

Last updated: January 2025

1. Information Collected

OCEANNA Residences collects personal information when inquiries are made about the residences, private viewings are arranged, or contact is established with the advisory team. Information collected may include:

  • Full name and contact details (email address, telephone)
  • Information regarding interest in luxury residences
  • Communication and contact preferences
  • Data voluntarily provided through contact forms

2. Use of Information

Personal information collected is used exclusively to:

  • Respond to inquiries about OCEANNA Residences
  • Coordinate private viewings of the residences
  • Provide relevant information about the development
  • Enhance the personalized service experience
  • Fulfill legal and regulatory requirements

3. Data Protection

OCEANNA implements technical, administrative, and physical security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. All data is treated with utmost confidentiality and stored on secure servers.

4. Information Sharing

OCEANNA does not sell, rent, or share personal information with third parties for marketing purposes. Information may be shared only with:

  • Service providers assisting in operations (under confidentiality agreements)
  • Legal, accounting, or professional consultants when necessary
  • Government authorities when required by law

5. Cookies and Tracking Technologies

This website uses cookies and similar technologies to enhance browsing experience, analyze site usage, and personalize content. Browser settings may be configured to decline cookies, though this may affect site functionality.

6. Data Subject Rights

In accordance with applicable data protection regulations, individuals have the right to:

  • Access personal data held
  • Rectify inaccurate or incomplete data
  • Request deletion of information from databases
  • Object to data processing for specific purposes

To exercise these rights, contact the data protection department at: privacy@oceanna.mx

7. Minors

This website is not directed to individuals under 18 years of age. OCEANNA does not knowingly collect personal information from minors.

8. Third-Party Links

This site may contain links to third-party websites. OCEANNA is not responsible for the privacy practices of external sites. Review of the privacy policies of each visited site is recommended.

9. Policy Changes

OCEANNA reserves the right to update this Privacy Policy at any time. Substantial changes will be communicated through notification on the website. The date of last update is indicated at the beginning of this document.

10. Contact

For questions about this Privacy Policy or personal data processing:

OCEANNA Residences
Riviera Maya, Quintana Roo, Mexico

Email: privacy@oceanna.mx

General inquiries: contact@oceanna.mx

By providing personal information to OCEANNA Residences, the terms of this Privacy Policy are accepted and consent is given for data processing as described.

Questions about privacy?

The team is available to clarify any concerns regarding personal information handling.

Contact Privacy Department