Privacy Policy

1. Information We Collect

OCEANNA Residences collects personal information when you request information about our residences, schedule a private tour, or communicate with our team of advisors. The collected information may include:

• Full name and contact details (email, phone)
• Information about your interest in luxury residences
• Communications and contact preferences
• Data provided voluntarily in contact forms

2. Use of Information

The personal information collected is used exclusively to:

• Respond to your inquiries about OCEANNA Residences
• Coordinate private tours of our residences
• Send relevant information about the real estate development
• Improve the personalized service experience
• Comply with legal and regulatory requirements

3. Data Protection

OCEANNA implements technical, administrative, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Your data is treated with the utmost confidentiality and stored on secure servers.

4. Sharing Information

OCEANNA does not sell, rent, or share your personal information with third parties for marketing purposes. Your information may be shared only with:

• Service providers who assist in operations (under confidentiality agreements)
• Legal, accounting, or professional consultants when necessary
• Government authorities when required by law

5. Cookies and Tracking Technologies

This website uses cookies and similar technologies to improve the browsing experience, analyze site usage, and personalize content. You can configure your browser to reject cookies, although this may affect site functionality.

6. Your Rights

In accordance with the Federal Law on Protection of Personal Data Held by Private Parties, you have the right to:

• Access your personal data in our possession
• Rectify inaccurate or incomplete data
• Cancel your information from our databases
• Object to the processing of your data for specific purposes

To exercise these rights, contact our data protection department at: privacidad@oceanna.mx

7. Minors

This website is not directed to children under 18. OCEANNA does not intentionally collect personal information from minors.

8. Third-Party Links

This site may contain links to third-party websites. OCEANNA is not responsible for the privacy practices of these external sites. We recommend reviewing the privacy policies of each site you visit.

9. Changes to this Policy

OCEANNA reserves the right to update this Privacy Policy at any time. Substantial changes will be communicated via a notification on the website. The date of the last update is indicated at the beginning of this document.

10. Contact

For questions about this Privacy Policy or the processing of your personal data: OCEANNA Residences Riviera Maya, Quintana Roo, Mexico Email: privacidad@oceanna.mx General Information: contacto@oceanna.mx By providing your personal information to OCEANNA Residences, you accept the terms of this Privacy Policy and consent to the processing of your data as described.